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Streamlining a Leading Logistics Provider’s Operations with Real-Time Data & Custom Automation

Discover how we leveraged real-time data replication and custom application development to transform a top-tier transportation company’s workflow efficiency. By creating a direct API-driven replica of their cloud-based TMS, we enabled instant insights and seamless automation—reducing labor costs, boosting operational speed, and delivering robust, real-time analytics through Tableau. Learn how these modern IT capabilities let them pivot faster, make data-driven decisions, and scale confidently in a highly competitive logistics landscape.

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Overview

Capital Logistics Group is a top-tier transportation company specializing in brokerage services and asset-based freight hauling across the nation. Their goal is to deliver seamless logistics solutions at scale, from first-mile pickups to last-mile deliveries. To maintain their industry-leading position, they needed to overcome challenges within their existing Transportation Management System (TMS) and gain deeper visibility into real-time operations.

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THE CHALLENGE

While Capital Logistics Group had a cloud-based TMS, they found it difficult to optimize workflows or quickly adapt to changing logistics demands. Key issues included:

01

Limited Flexibility in TMS

Their existing system lacked real-time data updates and could not easily accommodate custom workflows.

02

Inefficient Manual Processes

Employees spent excessive time on tasks that could have been automated, driving up labor costs and risking human errors.

03

Lack of Real-Time Visibility

Reporting often came from static exports or post-event data, making it hard to rapidly pivot strategies or pinpoint bottlenecks.

 

With a growing client roster and expanding transportation network, Capital Logistics Group needed a modern, real-time solution that could both automate manual tasks and offer dynamic insights.

THE SOLUTION

Capital Logistics Group partnered with Hudson Sky to develop a comprehensive platform that addressed these challenges head-on. The solution included:

Real-Time Data Replication via API

  • Hudson Sky built custom APIs to replicate the TMS’s cloud-based data in real time, ensuring that every shipment, status update, and workflow transition was instantly available in a centralized data repository.
  • This continuous data feed allowed Capital Logistics Group to break free from the TMS’s rigid reporting structures and leverage data as soon as it was generated.

Custom Workflow Applications

  • With the new data stream in place, Hudson Sky developed a series of targeted applications designed to automate repetitive tasks and enable real-time decision making.
  • Custom alerts, on-screen prompts, and validation rules ensured shipments were accurately scheduled, routed, and tracked without manual intervention, drastically reducing errors and processing time.

Advanced Business Intelligence with Tableau

  • Leveraging the replicated dataset, Hudson Sky built a robust Tableau environment that offered powerful visual dashboards and real-time insights.
  • Operational managers and executives could now monitor key metrics—such as load counts, capacity, on-time performance, and cost-per-mile—in an interactive and highly visual format.

Enhanced Efficiency & Resource Optimization

  • With automated workflows handling much of the “busy work,” the system freed up team members to focus on strategic tasks like carrier relationships, market analysis, and customer service.
  • Capital Logistics Group was able to reduce headcount in data-entry roles while simultaneously increasing overall throughput and efficiency.

Our journey epitomized innovation collaborative sessions, dynamic content, and emerging tech paved the way for the client's sustained success.

IMPLEMENTATION PROCESS

Step 1
Discovery & Assessment

Hudson Sky partnered with Capital Logistics Group’s internal teams to map out their TMS architecture, identify critical data points, and document existing manual workflows.

Step 2
API Development & Testing

APIs were developed to securely fetch real-time data from the cloud-based TMS, tested in a sandbox environment, and then gradually rolled into production to minimize disruptions.

Step 3
Custom App Rollout

After verifying data consistency, Hudson Sky introduced modular applications to tackle specific workflow bottlenecks—such as load assignment, route optimization, and shipment confirmations.

Step 4
Tableau Integration & Training

A dedicated analytics environment was set up in Tableau, and managers received training on how to navigate, customize reports, and glean actionable insights from real-time data.

Step 5
Optimization & Maintenance

Post-launch, Hudson Sky monitored performance to ensure smooth operations and made iterative enhancements as the logistics environment evolved.

Results & Outcomes

Capital Logistics Group experienced swift and measurable benefits:

Reduced Labor Costs & Headcount
By automating tasks that were previously manual, they were able to streamline their workforce and focus on higher-value strategic roles.
Faster, More Accurate Workflows
Automated data validation and instant alerts reduced process errors and sped up shipment scheduling and routing.
Real-Time Operational Visibility
The new Tableau dashboards allowed every department—from dispatchers to senior executives—to see live updates and quickly respond to freight market fluctuations.
Scalable Technology Foundation
With the replicated data environment, Capital Logistics Group can easily add new modules, analytics tools, or third-party integrations as business needs grow.
Enhanced Customer Satisfaction
Improved on-time performance and transparent shipment tracking led to higher customer confidence and retention rates.

Conclusion

By partnering with Hudson Sky to develop a real-time TMS data replica, custom workflow applications, and a robust Tableau analytics environment, Capital Logistics Group successfully overcame their TMS limitations. The organization gained enhanced visibility and efficiency, enabling them to deliver top-tier transportation services at scale—while cutting costs and elevating their reputation in the competitive logistics arena.

Collaborating with Hudson Sky was a game-changer for Capital Logistics Group. Their innovative solutions not only addressed our challenges but elevated our operation to new heights. The results speak for themselves. Our employees are delighted, and we’ve gained a new level of trust in the market.”

Michael

Managing Director at Capital Logistics Group

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