Artificial Intelligence isn’t just for big-budget companies anymore. Today, small businesses have access to affordable AI tools that can streamline operations, enhance customer experiences, and increase profits. The rise of accessible AI solutions has opened up exciting opportunities for small companies
If you’re keeping an eye on your industry, you’ve likely noticed a trend: big companies are acquiring smaller ones. Mergers and acquisitions (M&A) are taking place across sectors—whether in manufacturing, retail, or professional services. For these mergers to succeed, the unique
Customer service is the backbone of any successful business, but with customer expectations evolving rapidly, companies must adapt their strategies and tools to meet those needs. In fact, 55% of customers prefer self-service options over speaking directly with a representative. Technology
Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 55% of customers like self-serve customer service over speaking to a representative.Technology has become a game-changer
With each passing year, the weather seems to grow more unpredictable, and extreme storms are leaving entire regions without power. For businesses, these outages are more than just an inconvenience; they can threaten operations if you’re unprepared. At Hudson Sky, we
Email is one of the oldest and most essential tools in business communication, but its age is starting to show. Developed in the 1970s, the core email protocols lack the security features needed to combat today's sophisticated cyber threats. As a
Running a business in today's world means prioritizing security. Many companies invest in firewalls, antivirus software, and the latest security patches, but there’s one crucial area that often goes overlooked: your employees. Even with strong defenses in place, your team can
Here at Hudson Sky, we understand that choosing the right partner for your business's IT needs is essential. While big national providers may seem like the obvious choice, working with a local technology provider like Hudson Sky in the Chicago area
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